Privacy Policy
Privacy Policy
This Privacy Policy is used to inform our users regarding Kivicom Oy’s (hereinafter “us”, “our” or “we”) policies with the collection, use, and disclosure of personal information.
This Page also aims to provide our users with such information in a transparent manner as regulated by articles 13 and 14 European Data Protection Regulation 2016/679.
We recommend that you read this Privacy Policy in full to ensure you are fully informed.
Your Consent
Some of our services may require you to provide us with some personal data. If you choose to withhold any personal data we request, you might not be able to access certain parts of our Services.
We will not use or share your information with anyone except as described in this Privacy Policy.
Purpose of the information we collect
We might collect personal information about you for the following purposes:
To analyze and improve the services we provide.
To manage and develop our customer relations.
To conduct market surveys and studies.
To meet legal obligations.
To provide more personal support.
User Provided Information
We may require you to provide us with certain personally identifiable information, including but not limited to:
Contact information, such as full name, address, phone numbers and email addresses.
Possible registration information, such as username, pseudonym, password and other unique identification.
Information regarding the customer relationship, such as billing and payment information.
Your location while using our Services
This information is used to conduct market surveys, improve our services and communications with the user. Manage and develop our customer relations and provide special services and offers.
Automatically Collected Information
While using our services we may collect certain information automatically, including, but not limited to, your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
This information is used in analyzing crash reports, country-specific and/or device-specific user statistics.
Information transfer outside of the EU or the European Economic Area
Information may be transferred and stored to a server outside of the EU or the European Economic Area to be processed by the Controller or Controller’s affiliate on Controller’s behalf in accordance with the Personal Data Act.
3rd Party Service Providers
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
Links to privacy policies of third party service providers we use in our services.
Access, Correction and Deletion of information.
You have the right to request access to the information we have about you.
You can do this by contacting us at: contact@kivicom.net In order to comply with your request, we may ask you to verify your identity.
If you believe that the information we have about you is incorrect, you are welcome to contact us, so that we can update it and keep your data accurate. We will not keep any unnecessary data about you. Any data specified in “Automatically collected information” and “User Provided Information” will be deleted if/when deemed unnecessary by us or at the request of the information provider. If at any point you wish to delete information about you, please contact us at contact@kivicom.net using the subject “REMOVE”.
You can stop all data collecting done by our games easily by uninstalling the game. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network. You can also request to opt-out via emailing us, at: contact@kivicom.net
You may at any time opt-out from allowing the 3rd party advertisers the use of your data to serve you targeted advertising by following the instructions provided to you in respective 3rd party private policies listed under “3rd party service providers”
Children’s Privacy
Generally, our Services are not directed to children under 13 (or other age as required by local law), and the Services do not knowingly collect personal data from children, except as described in the following paragraph.
For games that are not directed at children but nonetheless may appeal to them, we take additional steps to limit access to these Services based on the player’s age. For these Services, when a player indicates they are under 13 (or the applicable age in their territory), we will limit their access to certain features, such as social media and chat features, as well as certain types of notification alerts. We also limit the processing of personal data to only what is necessary to support the internal operations of our Services.
If you are a parent or guardian and wish to review personal data collected from your child, or have that information modified or deleted, you may contact us as described above. If we become aware that a child has provided us with personal data contrary to the above, we will delete any personal data we have collected, unless we have a legal obligation to keep it, and terminate the child’s account and/or revert them to the underage experience, as applicable.
Security
We value your trust in providing your Personal Information, thus we are striving to use commercially acceptable means of protecting it. For example, we limit access to this information to authorized employees and contractors who need to know that information to operate, develop or improve our services. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.
Data Controller and person in charge of data files
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us.
Data Controller: Kivicom OY
Address: Satamakatu 4 A 7
Business ID: 3322979-2
Email: contact@kivicom.net